Return & Exchange Policy

Exchange only — no returns or refunds for change of mind.

Exchange window

Request an exchange within 2 days of receiving the product. Contact MoMa Kids within this period and keep the product unused, unwashed, with original tags and packaging.

Eligibility

Exchange requests are subject to product inspection and availability of the replacement size or item. Products that are used, washed, damaged after delivery, or missing tags may not be eligible.

How to request an exchange

Contact MoMa Kids through WhatsApp with your order details, product code and reason for exchange. We will confirm the next steps and any applicable shipping arrangements before you send the item.

Important

This is a draft policy for the test website. Confirm operational details and applicable legal requirements before publishing.